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Course Schedule
Classroom Sessions:
Date Venue
25-21 Jul 2025 London
25-21 Jul 2025 London
17-13 Oct 2025 Amsterdam
17-13 Oct 2025 Amsterdam
19-15 Dec 2025 Barcelona
19-15 Dec 2025 Barcelona
Introduction

INTRODUCTION

This Accounts Receivable training course provides businesses and other organizations with a strong sense of where they stand against industry leaders and shows them how to take their services and organizational processes to state of the art levels.

Documented strategies and tactics employed by highly admired companies are presented both successful and unsuccessful to illustrate the real world functionality of each process and approach.

By attending this GLOMACS  Accounts Receivable training course, delegates will understand:

  • The importance of credit to the company and the economy
  • The “cost of credit” and its impact on company profitability
  • Practical steps that reduce bad debt losses and “uncollectible” debtors
  • How to use different tools and techniques to maximize cash collection effort
  • How to effectively manage cash and working capital to reduce costs and improve cash flow
  • How leading companies from across the globe are achieving best practice in Accounts Receivable

Objectives

This Accounts Receivable training course aims to enable participants to achieve the following objectives:

  • Work effectively with the fundamentals of accounts receivable, financial
  • Accounting and working capital optimisation
  • Understand and apply the fundamentals of Accounts Receivable systems
  • Review and comment on   collection methods and cash management
  • Analyse the need to incorporate risk and uncertainty in to accounts receivable analysis
  • Identify best practice across all industries

Training Methodology

This Accounts Receivable training course will provide the theoretical background and techniques that underpin the organisation and management of accounts payable and its related functions. It will provide a real world practical context by incorporating worked examples and case studies that delegates will see how theory applies in practice and can discuss the various issues raised.

WHO SHOULD ATTEND?

This GLOMACS Accounts Receivable training course provides a user-friendly environment to develop the knowledge and techniques related to accounts receivable that are valuable for:

  • Finance Executives and Professionals
  • Accountants
  • Accounts Receivable Managers
  • Accounts Receivable Supervisors
  • Accounts Receivable Personnel
  • Others who are working within accounts receivable process or who wish to develop a practical toolkit to complement their existing professional or technical skills

Objectives

Training Methodology

Organisational Impact

Personal Impact

Who Should Attend?

Course Outline

Day 1

An Introduction To Accounts Receivable

  • Working Capital and Cash Management
  • Understanding “the cost of credit”
  • The ‘order to cash’ process
  • Understanding “risk” in “credit”
  • Accounts Receivable and effective customer service
  • Identifying under-performing areas to increase customer satisfaction

Day 2

Customers And Trading Terms

  • Terms of trading
  • Tools and techniques of financial analysis: ratios; trends; common size analysis
  • The best performance measure – cash or profit?
  • Financial distress and the Altman’s Z score-type analyses
  • Trend analysis
  • Value added analysis of financial statement

Day 3

Developing Effective Strategies To Maximise Cash Collection

  • Identifying effective “pre-delinquency” collection campaigns
  • Defining “post-delinquency” activities
  • Customer sensitive collection strategies
  • Collection techniques and letter cycles
  • Appropriate internal and external escalation steps
  • Using work flow management to maximize collector performance

Day 4

Practical Collection Tools And Techniques

  • Eliminating barriers to payment
  • Recognizing excuses and delaying tactics
  • Providing solutions to non-payment
  • Telephone collection techniques
  • Negotiation skills for successful collections
  • Building relationships with customers

Day 5

Managing the Receivables Ledger

  • Developing effective internal relationships to maximize performance
  • Setting targets and tracking performance
  • Managing information that dazzles
  • Defining meaningful KPI’s
  • Latest Developments in Accounts Receivable
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Akaz Capital
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