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Course Schedule
Classroom Sessions:
Date Venue
29-18 Aug 2025 London
29-18 Aug 2025 London
27 Oct  - 07 Nov 2025 Paris
27 Oct  - 07 Nov 2025 Paris
26-15 Dec 2025 London
26-15 Dec 2025 London
Introduction

MODULES

This training course is split into two modules:

MODULE I - The Future of HR: Re-engineering the Employee Experience

MODULE II - The Future of Learning: Re-engineering the Learning Experience

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Objectives

Training Methodology

Organisational Impact

Personal Impact

Who Should Attend?

Course Outline
Module 1: The Future of HR: Re-engineering the Employee Experience

Day 1

Why We Need a Strategic Approach to HR?

  • Development of Strategic HRM (SHRM)
  • Transactional and Strategic HR Delivery
  • The New HR Models based on Ulrich
  • Business Partners, Shared Services & Centres of Expertise
  • The Future HR Model - 10 Steps Needed to Form a HR Strategy

Day 2

Global Trends Impacting on The Future HR

  • A Changing Psychological Contract
  • New Ways or Recruiting and Selecting Talent
  • Artificial Intelligence & Robotics
  • Working with a Global Workforce
  • The New Generations – Generation X, Y and Z

Day 3

Change Leadership & HR

  • The Difference between Change Management and Change Leadership
  • The Stages of the Change Journey
  • Managing Employee’s Resistance to Change
  • The Importance of Communication during Change
  • Understanding ‘Best-practice’ Change Management Processes

Day 4

Assisting & Retaining Valuable Employees

  • Employee Mental Health Issues
  • Establishing an Employee Assistance Programme (EAP)
  • Dealing with Crisis, Trauma and Disaster
  • Bullying, Harassment and Prevention
  • Retention Strategies that Work

Day 5

Re-engineering Your HR Services

  • Assessing If You are Ready to Change
  • Practical Ways of Re-engineering Your Service Delivery
  • HR’s Contribution to Added Value
  • Ways of Evaluating your HR Function
  • Your Plan for Re-engineering
Module 2: The Future of Learning: Re-engineering the Learning Experience

Day 6

The Transformation of Learning & Development

  • The Training Cycle (Analysis, Design, Develop, Conduct, Evaluate)
  • Why we learn? Drivers / Motivational factors in learning
  • How we learn? The Psychology of learning
  • Understanding the learning needs of new generations (Gen Y & Z)
  • Re-engineering the learning experience – Andragogy explored

Day 7

An Introduction to Organisational Development

  • Defining Organisational Development (OD)
  • History of OD
  • Maslow and Hertzberg & the Hawthorne effect
  • Putting OD into practice
  • Organisational Development (OD) in the virtual workplace

Day 8

Technology in Training, Learning and Development

  • Using technology: Virtual learning
  • An introduction to Artificial Intelligence (AI)
  • The challenges and opportunities of AI
  • Social media and learning
  • Overcoming misinformation and “fake news”

Day 9

Proving the Value of Learning and Development

  • Kirkpatrick`s levels of evaluation
  • How is training evaluation is linked to training strategy?
  • Redefining organisational learning for your organisation
  • Essential steps to becoming a learning organisation
  • Re-engineering the learning experience – Your learning strategy

Day 10

Learning Across Cultures

  • Introducing culture and Hofstede’s models
  • The impact and limitations of western thought
  • Individualism vs. Collectivism
  • How different attitudes and belief systems affect work
  • Practical career development tool
الشهادات المُعتمَدة
  • On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates

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