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Course Schedule
Classroom Sessions:
Date Venue
25-21 Jul 2025 Dubai
25-21 Jul 2025 Dubai
28-24 Nov 2025 Dubai
28-24 Nov 2025 Dubai
Online Sessions:
Date Venue
28-24 Nov 2025 Online
28-24 Nov 2025 Online
Introduction

INTRODUCTION

This practical training course provides the latest thinking, methods and tools to be able to complete two of the most important areas of training – Training Needs Analysis (TNA) and Evaluation. It will also show those attending how to demonstrate the added value of training activities. These are the two areas that will really make a difference to any training function in linking training more directly to the needs and outcomes of the organization.

In this GLOMACS training course on Mastering the Training Cycle, participants will:

  • Learn more about TNA in the context of what the organization requires from training
  • Understand the need for data to inform the need for, and outcomes from, training
  • Learn how to measure the value derived from training
  • Be able to show training costs and calculate the Return on Investment

Objectives

By the end of this Mastering the Training Cycle training course, delegates will be able to:

  • Identify and be able to use the 4-level model for doing Training Needs Analysis and be able to manage the portfolio of needs
  • Master competency frameworks to maximize their usage and value to the delegate’s own organization
  • Measure the Return on Investment (ROI) on a training course
  • Understand how to embed evaluation into the training cycle so that the ROI can be measured
  • Assess which training is suitable for ROI measurement
  • Practice measuring ROI on a range of training situations

Training Methodology

This is a practical and busy fast track training course, which will use organizational case studies and situations to work out unit costs, ROI and a simpler way to do things, to enhance the learning. Throughout the week, delegates will work on real case studies to bring the methodologies to life.

Organisational Impact

A few of the benefits the organization will gain are: 

  • Having a standard and auditable approach to training
  • Having a much higher success rate and identifying the right training through a process approach to TNA and evaluation
  • Having concrete information which will show clearly the value of training to the organization
  • Having confident and competent training staff thinking and operating more like a business partner
  • Having an approach to evaluation which will provide consistent results

Personal Impact

Benefits individuals will gain from this Mastering the Training Cycle training course are: 

  • Getting the complete tool box to be able to do accurate TNA and Evaluation
  • Being more comfortable in using data from a range of sources to inform the need for training and to better measure the outcomes of training
  • Gaining sufficient expert guidance to be able to implement immediately what has been taught and put it into operation
  • Gaining the confidence needed to be able to make a difference in the company
  • Being able to demonstrate the immediate value of this course on return to the workplace
  • Knowing the tools to be able to operate more like a business partner

WHO SHOULD ATTEND?

  • Anyone in training or HR who needs to master either TNA or evaluation
  • HR Professionals who need to understand how training can be measured
  • Those interested in maximizing the training budgets
  • Those responsible for training budgets and who need to know what’s required
  • Training Managers
  • Training Coordinators
  • Supervisors who are involved with training and development

Objectives

Training Methodology

Organisational Impact

Personal Impact

Who Should Attend?

Course Outline

Day 1

The Modern Approach to Training Needs Analysis

  • What does an organization want from training?
  • How is HR responding?
  • Linking Training more overtly to the Organizational Strategy and Business Plan
  • Analysing your Customer Base – The Four Quadrant Model
  • Quadrant One: Organizational needs - How much of the process is governed by TNA?
  • Using Competency Frameworks
  • Making Competency Frameworks more Line Manager Friendly
  • When is an employee competent – When is enough enough?

Day 2

Quadrant Two: Department Needs & Quadrant Three: Team Needs

  • Quadrant Two: Departments
  • The Specific Requirement Departments Have
  • The Need for Data in Assessing Departmental TNA
  • Understanding the Technical Ladder and Its Implications for Training and Development
  • How the leadership pipeline differs?
  • Quadrant Three: TNA for teams
  • Tools for Analyzing Team Training Needs

Day 3

Quadrant Four: Individual Needs / The First Steps in Evaluation – Understanding Unit Costs

  • Quadrant Four: Individual Needs
  • The 70 / 20 / 10 Model of Training and Development
  • Ways to Train other than Attending a Training Course
  • The Role of Training in Curating Material to Support Knowledge Transfer and Developing Organizational Knowledge
  • Embedding the Wider Notion of Development – The need for personal development plans
  • Understanding Unit Costs – The start point for evaluating training

Day 4

Mastering the Evaluation Process

  • Validation vs. Evaluation – What is the difference?
  • Improving the Usefulness of the Validation Form / The End of Course Questionnaire
  • Evaluation Models Explained
  • The Return on Investment Formula – explaining what is then required
  • Embedding Evaluation into the Training Cycle and How to do it
  • Practical Tips in Evaluating Training

Day 5

Practical Examples of Evaluation – Your Chance to Master the Techniques

  • Evaluating the Cost of Alternative Forms of Training, Competency Improvement, Delegate Own Examples
  • Accountability of Training Department to Guarantee and Produce Results – The Competencies Required
  • Should all training be subject to Evaluation?
  • Summary of Main Themes Discussed
  • Delegates’ Action Planning
الشهادات المُعتمَدة
  • On successful completion of this training course, GLOMACS Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates

Akaz Capital
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