INTRODUCTION
Emotionally intelligent management embraces and draws from numerous other branches of behavioral, emotional and communications strategies to develop more productive and successful leaders. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential.
In this seminar, delegates will learn how to:
- Develop the ability to sense, understand and effectively apply emotions as a source of leadership, communication and influence
- Gain insights into perceptions and its importance in the workplace
- Understand how EQ influences the way they respond to others and themselves
- Discover how to apply EQ in the workplace for building teamwork and accountable leadership
Objectives
Participants attending the course will:
- Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one`s moods, emotions and drives as well as their impact on others
- Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
- Develop interpersonal skills which indicate the individual`s proficiency in managing relationships and building networks
- Develop skills in responding to criticisms & adversity
- Leadership strategies for working with others towards shared goals
Training Methodology
This training seminar will involve the use of slides, handout material, work manual with all instructor notes and slides, examples of best practice and appropriate video/DVD material. The use of flip-charts, syndicate workshops and reporting back sessions will encourage a fully participative and enjoyable event. Delegates will be encouraged to participate actively in relating previous work experiences.
Organisational Impact
- Improve communication between team members
- Learn to respond appropriately to feelings in ourselves & others
- Cultivate the ability to manage relationships & build networks
- Innovative teamwork & corporate transformation
- Develop trustworthiness for corporate transformation
Personal Impact
- Better leadership skills to motivate themselves and inspire others
- Applying assertiveness in handling conflicts
- Emotional Resilience to manage the performance of their team
- Influencing and Persuasion abilities to lead others more effectively
- Handling stress the high EQ way
WHO SHOULD ATTEND?
- This course is designed for all managers, leaders & professionals who need to have in-depth knowledge of human behaviors
- Anyone who is interested in developing themselves to be a better leader and manager
- Individuals who desire to apply psychological knowledge to result in management and leadership strategies
- Individuals who wish to understand their emotions and how it affects those around them and their productiveness in the workplace