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Course Schedule
Classroom Sessions:
Date Venue
06-02 Jun 2025 London
06-02 Jun 2025 London
10-06 Oct 2025 London
10-06 Oct 2025 London
Introduction

INTRODUCTION

This GLOMACS training course on Creative Problem Solving & Decision Making for Healthcare Environmental and Hospitality Services covers a range of methods to identify a problem and its cause and effects, utilize a combination of approaches to analyze the problem to make accurate and timely decisions to solve problems, develop the ability to solve complex, difficult, and intractable problems, and create effective and innovative solutions, and monitor and evaluate the implementation of solutions to problems. It will give a guiding framework to support adhering to hospital national and international standards and requirements.

Objectives

At the end of this GLOMACS Creative Problem Solving & Decision Making for Healthcare Environmental & Hospitality Services training course, you will:

  • Discover techniques to enable you to accurately define a problem So, you will be sure you are working on the problem itself – and not the symptoms
  • Learn valuable techniques and methodologies to develop your critical thinking abilities
  • Overcome barriers to effective problem solving and establish quality-based solutions
  • Understand How to ensure adhering to Hospital National and International standards and requirements.

WHO SHOULD ATTEND?

This training course is suitable for a wide range of professionals of various organizational levels of Healthcare Environmental and Hospitality Services teams, but will greatly benefit

  • Service Managers and Transformation Executives
  • Supervisors, Team Leaders, and Administrators
  • Environmental and Safety professionals
  • Quality Management professionals
  • Hospitality professionals
  • Front Line teams

Objectives

Training Methodology

Organisational Impact

Personal Impact

Who Should Attend?

Course Outline

  • Problem-Solving & Decision-Making Foundation
  • Competency Framework for Problem Solving
  • Stakeholder Management & Engagement
  • Political & Bureaucratic Awareness
  • Problem Solving Methodologies
  • Understanding and Using ISO Standards
  • Performance Evaluation and Improvement
  • Understanding and Using Hospital National & International Standards
  • Healthcare Environmental, Health, and Safety
  • Healthcare Quality Improvements
الشهادات المُعتمَدة
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates
  • Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance
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