INTRODUCTION
This intensive The Art of Advanced Communication for Healthcare Professionals training course, designed for healthcare professionals, emphasises advanced communication, combining principles of emotional intelligence, persuasion, and influence. It aims to enhance participants` communication skills, vital for effective leadership and patient care in the fast-paced, technology-driven healthcare environment.
Objectives
- Master planning and execution of effective communication strategies.
- Develop a deep understanding of one’s communication style and emotional intelligence.
- Gain proficiency in reading and adapting to feedback, body language, and communication styles.
- Enhance skills in presenting, persuading, and managing conflicts.
Training Methodology
The interactive training course will involve tutor input, discussions, case studies, role-play feedback sessions, video analysis, and practical exercises tailored to the healthcare environment.
Organisational Impact
Healthcare organisations can expect the following:
- Improved communication and leadership skills among staff.
- Enhanced patient care through better understanding and empathy.
- More effective team collaboration and conflict resolution.
Personal Impact
Participants will:
- Develop advanced communication skills applicable in professional and personal settings.
- Learn techniques to manage emotions and understand others` perspectives.
- Build confidence in public speaking and interpersonal interactions.
WHO SHOULD ATTEND?
Healthcare professionals at any level within the organisation are keen to enhance their communication, emotional intelligence, and leadership skills.